We offer free returns and exchanges on unused items within 100 days. You can test your purchase at home, but it must remain unused to be eligible. Learn more.
Luggage
Every suitcase comes with Away LifetimeCare™ Coverage, which includes repair support for the life of your suitcase and covers functional damage from manufacturing defects or unexpected rough travel. For the first five years, repairs are complimentary. If we're unable to repair covered damage, we'll provide up to one replacement within that period. After five years, repair support continues, and round trip shipping stays on us. Learn more.
For extended support, you can add LifetimeCare™ Pro at checkout to receive 10 years of complimentary repairs and up to two replacements within that same period. Learn more.
Bags and accessories
Our bags and accessories are all protected by a limited one-year warranty, which includes coverage for functional damage due to manufacturing defects or unexpected rough travel. Learn more.
