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Due to high volume, it is currently taking us up to two weeks to respond. Thank you for bearing with us!

We recently made some system updates to improve our overall customer experience, and as a result it’s taking us longer than normal to respond to you. Please allow up to two weeks to hear back from us. We know delays are frustrating, and making this right is our top priority. Thank you for bearing with us.

If you’re reaching out about a return, our processing time has also been affected by these updates and it may take two weeks for us to issue your refund. If your return falls out of our 100-day trial during this time, don’t worry — we will still honor your request.

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