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The only tool you need is a screwdriver—we recommenda Phillips head or a power drill (if you have one). Before youget started, take a minute to read through the instructions.
- Open your suitcase and lay it flat.
- First, remove the compression pad. You can do this by taking the individual straps out from inside their corresponding C-shaped clips attached to the compression pad. Set the compression pad aside with C-shaped clips still attached.
- Unzip the lining. Lift up the lining so that you can see where the straps connect to the shell. Note: Zipper pulls may be reversed to ensure nothing snags on the lining. Check under the laundry bag for the zipper and use a pen to carefully wedge the lining open.
- Unscrew the D-shaped wireframe that holds the strap to the luggage and the plate that sits under the screw.
- Discard the damaged strap.
- Replace the compression pad strap by placing the replacement screw and the D-shaped wireframe and plate over the lining hole. Make sure to align each piece with the screw hole. Tip: Before screwing in fully, rearrange the plate so that it sits straight.
- Replace the screws one by one until they're all screwed in tightly.
- Zip the lining and reattach the compression pad by inserting the strap back into the C-shaped clip.
That's it! You're good to get back on the road again.
Away does not assume liability for injury or damages resulting from this DIY repair kit or these instructions, so please proceed with caution. If you have any questions about these instructions, you can always reach us at help@awaytravel.com at any stage of the repair process and we’ll help you through it!
