KEEP IT CLEAN
Matte finish: A washcloth and mild soap will remove any minors cuffs, and the included melamine sponge will take care of the more stubborn marks.
Gloss finish: The best way to clean your Gloss suitcase’s shell is to use a microfiber cloth and glass cleaner. We don’t recommend using a melamine sponge, as it could cause damage to the Gloss finish. To repair any scratches, apply a dime-sized portion of car polish to the scratched area and gently rub with a microfiber cloth until the scratches are improved or removed. Allow the luggage to dry for 2-3 minutes.
Use a vacuum with a crevice tool to clean the interior lining, corners, and pockets to remove dust, crumbs, and debris.
Our Clear Luggage Cover provides an extra layer of protection from scratches and rough airline handling.
STOW AWAY
If you have suitcases in multiple sizes, you can nest them inside each other to save space: Just unzip the left side of the larger suitcase and set the smaller one inside, then zip the larger bag closed.
Always ensure your luggage is completely clean and dry before putting it away to prevent mildew, mold, and odors.Store your luggage in a cool, dry, and clean place away from direct sunlight (which can cause fading) and extreme temperature fluctuations (which can warp hard shells). Good places include closets, under the bed, or in temperature-controlled basements.
Avoid stacking heavy items on top of your suitcase in storage, as this can cause warping or cracking.
POCKET
Our front pockets are made with a water-resistant nylon or a premium coated leather. You can spot-clean your nylon pocket with a damp cloth and gentle soap, but just use a damp cloth (without soap) for your leather pocket. Keep in mind that the pocket cannot be removed from the shell of your suitcase.
ZIPPER CARE
Avoid overpacking as this could damage your zipper. Our Compression Packing Cubes allow you to maximize your space.
Use a soft-bristled brush (like a toothbrush) to clear any grime or dirt from the zipper teeth. If a zipper is stiff or sticky, rub the teeth with a zipper lubricant, bar of soap, or a crayon/candle wax to help it slide smoothly.
REPAIRS
If part of your suitcase has broken, we have repair kits to help you fix it on your own. To request a repair kit, contact us.