Get to know your Softside suitcase

CHOOSE, SET, AND SAVE YOUR COMBINATION.

When you first receive your new Softside suitcase, the padlock will be inside the top compression pad pocket, and it is preset to open at 0-0-0, even though dials may be positioned at other numbers. To change the combination follow these steps:

1. Turn the dials and align the numbers to 0-0-0 (or the current combination, if different).
2. Pull up the shackle and turn it counterclockwise 90°
3. Press the shackle all the way down, hold it and turn the dials to set your combination. Then let go and scramble the digits.
4. Return the shackle back to the original position. Your personal combination is now ready to use.

To reset the lock, repeat steps 1-4 starting with your existing combination. We suggest taking a minute now to email the combo to yourself, tuck it into your passport, or save it as a contact in your phone in case you lock yourself out later.

Please note that once you set your lock, no one else will be able to get in your bag—and that includes us.

Having problems with your lock? Reach out to us

Your suitcase is made from a soft, high-strength nylon exterior. The front lid opening (A) ensures easy access to your belongings even when space is tight (looking at you airplane aisles!). Attach the padlock to both zippers (B) to keep everything you pack secure.

Two hidden, easy-access front pockets (C) are padded to protect all of your belongings. Perfect for laptops, wallets, books, passports, or anything you need to access quickly while traveling.

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For times when you need extra room to pack, just unzip the expansion zipper (D) to create more space. The bottom grab handle (E) makes it especially easy to lift and maneuver your suitcase in and out of overhead bins.

Your suitcase is packed (pun intended) with features that make organizing and fitting everything a breeze.

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THE LID (A)

The lid includes one or two (depending on size) small organization pockets (C) for flat or soft items.

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THE MAIN COMPARTMENT (B)

Pack up your clothes, buckle the compression pad (D), and tighten the straps (E) to pack it all in. Also included are two organization pockets in the compression pad and a hanging pocket (F) for small items. Use our Insider Packing Cubes to stay even more organized and make unpacking/repacking a breeze.

When you first receive your suitcase you can also find the lock and laundry bag inside of the compression pad pockets.

KEEP IT CLEAN

Treat your luggage well and it’ll return the favor. Use a washcloth and mild soap to wipe your suitcase clean and remove any minor marks it picks up on your travels together.

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STOW AWAY

When you’re not traveling, keep your suitcase somewhere safe and out of the way. If you have multiple sizes, nest them to save space. 


OUR LIMITED LIFETIME WARRANTY

This suitcase is designed to last and is guaranteed by a limited lifetime warranty that covers any functional damage to the shell, wheels, handles, zippers, and many other elements of our luggage. Find all the details at awaytravel.com/warranty.