Get to know your Flex suitcase

Open & set your lock

USING YOUR LOCK

  • To unlock: Set the correct combination (0-0-0 for new suitcases) and slide the latch Ⓒ to the right.
  • To lock: Ensure the correct combination is set and push the zippers into the lock, then scramble the combination.

CHOOSE, SET, AND SAVE YOUR COMBINATION.

  1. With the lock set to the correct combination (0-0-0 for new suitcases), push down the reset button Ⓐ with a pen or pointed object until it clicks.
  2. Hold down the button and roll the digits Ⓑ to the combination of your choice.
  3. Slide the latch Ⓒ to the right. The reset button will pop back up and your combination will be set.

We suggest taking a minute now to email the combo to yourself, tuck it into your passport, or save it as a contact in your phone in case you lock yourself out later.

TSA-approved combination lock: Using this Travel Sentry® lock allows your luggage to be opened, inspected, and relocked by security authorities without damage. For more information, visit: www.travelsentry.org

Please note that once you set your lock, no one else will be able to get in your bag—and that includes us.

Having problems with your lock? Check out our troubleshooting tips or reach out to us

Attaching your Luggage Tag

SLIP-THROUGH ATTACHMENT STYLE

  1. First slide the long end of the Luggage Tag strap Ⓐ through the square hole end of the strap, to ensure that the Tag is secure.
  2. Place the strap under the desired luggage handle Ⓑ.
  3. Slide the Tag through the long slotted end of the strap Ⓒ, in order to secure the Tag to the bag.

On the outside

Your suitcase is made from a lightweight and durable polycarbonate shell that has a little flex to it, letting you fit more in. For times when you need extra room to pack, just unzip the expansion zipper to create more space. The expandable feature is made from durable nylon that’s been reinforced so it’ll stand up to even the roughest baggage handlers. Finally, the handle at the bottom of your suitcase makes it easy to lift, grab, and go.

On the inside

TO THE LEFT Ⓐ

This side has a zippered mesh enclosure, designed to store hard, bulky, and non compressible items like shoes or toiletries.

ON THE RIGHT Ⓑ

This side’s perfect for clothing and anything else that’s soft and easy to press down. Pile up your clothes, buckle the compression pad Ⓒ, and tighten the straps to pack it all in. Use our Insider Packing Cubes to stay organized and save even more space. The compression pad also has a mesh pocket for laptops, tablets, or magazines.

Unzip the hanging pouch Ⓓ at the top of your suitcase and voilà: a place to store your laundry bag or other small items.

Take Care

KEEP IT CLEAN

A washcloth and mild soap will remove any minor scuffs, and the included melamine sponge will take care of the more stubborn marks.


Use a vacuum with a crevice tool to clean the interior lining, corners, and pockets to remove dust, crumbs, and debris.

Our Clear Luggage Cover provides an extra layer of protection from scratches and rough airline handling.


STOW AWAY

When you’re not traveling, keep your suitcase somewhere safe and out of the way. If you have multiple sizes, nest them to save space. 


Always ensure your luggage is completely clean and dry before putting it away to prevent mildew, mold, and odors.Store your luggage in a cool, dry, and clean place away from direct sunlight (which can cause fading) and extreme temperature fluctuations (which can warp hard shells). Good places include closets, under the bed, or in temperature-controlled basements.

Avoid stacking heavy items on top of your suitcase in storage, as this can cause warping or cracking.

ZIPPER CARE

Avoid overpacking as this could damage your zipper. Our Compression Packing Cubes allow you to maximize your space.

Use a soft-bristled brush (like a toothbrush) to clear any grime or dirt from the zipper teeth. If a zipper is stiff or sticky, rub the teeth with a zipper lubricant, bar of soap, or a crayon/candle wax to help it slide smoothly. 

You’re covered

OUR LIMITED LIFETIME WARRANTY

This suitcase is designed to last and is guaranteed by a limited lifetime warranty that covers any functional damage to the shell, wheels, handles, zippers, and many other elements of our luggage. Find all the details at awaytravel.com/warranty.

Better together

Pair luggage with smart, stylish travel accessories—from toiletry bags to packing cubes—for seamless journeys.

Shop Accessories