Battery safety information

Your Carry-On has a battery that can be easily accessed by flipping open the lid under your bag’s handle.

YOU’LL FIND

Ⓐ LED LIGHTS: These indicate how much power your battery has left.

Ⓑ MICRO-USB PORT: This is where you’ll plug in the included cable to charge your battery. Use the wall adapter to plug in to any outlet. We recommend charging overnight before traveling.

Ⓒ STANDARD USB PORT WITH 1A OUTPUT: This port charges your phone or device at a standard speed.

Ⓓ STANDARD USB PORT WITH 2.1A OUTPUT: This port charges your phone or device at a faster speed.

Both standard USB ports can be used at the same time. When charging your battery, make sure that no devices are plugged in to the other USB ports.

Warning: This battery is not designed to be charged from a laptop USB port.

HERE’S HOW

Flip open the charging port, push down on your battery, and let go. It will pop right out. Troubleshooting: We have found that if your bag is packed full, the pressure on the battery case can sometimes prevent the battery from popping out. Here are some tips that may help:

1. Unzip the bag just a few inches at the top to relieve pressure before ejecting the battery
2. Shift an item or two at the very top of the bag
3. Plug a USB cord into the port to fish out the battery

If your battery is not popping out even when the bag is empty, we can get you set up with a repair. Reach out to us

HERE’S WHY

1. If you’re checking one of our Carry-Ons, airline policies require you to remove your battery and carry it into the cabin with you.
2. If you’re carrying your bag onto a flight, sometimes you may be asked to demonstrate how your battery is removed before you board.
3. If you’re flying out of Asia, we recommend removing your battery before you go through security; you can replace it once you’re through.

The details

Every Away battery is a rechargeable 37 watt-hour lithium-ion battery. It is TSA-approved and can be carried onto any flight. More detailed information on your battery and how it complies with TSA and airline policies can be found at awaytravel.com/battery

FEATURES

1. Battery housing made from high-quality aluminum.
2. Built-in lithium-ion polymer battery cells improve both charging and output efficiency.
3. Multi-protection system helps prevent conditions like overcharging, high temperature, short circuit, etc., from occurring in your devices.
4. Built-in charging controller compatible with most 5V USB-charged devices.

SPECIFICATION

Battery Type: Lithium-ion polymer

Battery Cell Capacity: 10000mAh/37Wh

Input: 5VDC/2A(Max)
Output: USB1: 5VDC/1A USB2: 5VDC/2.4A

Total output: 5VDC/3.4A

Dimensions: 141x74x14.1mm

Weight: 255_+5g

Recommended temperature range for charging battery: 8~35°C

Recommended temperature range for battery use: 8~35°C

Product complies with the European Safety Regulations            

Environmentally friendly disposal

Please note that electrical equipment (like this battery) may not be discarded along with regular household waste and must be disposed of separately in accordance with local law. Keep in mind that it is your responsibility to dispose of electrical equipment properly. Proper disposal helps contribute to the reusing of raw materials and safe treatment of toxic substances. For more guidelines on proper battery disposal, please contact your local authorities.

CAUTION

Dispose of used batteries according to the instructions.

1. Plug the micro-USB cable into your battery’s micro-USB port.
2. Insert the other end of the USB cable into an AC adapter and plug it in to a wall socket.

HOW TO USE YOUR BATTERY TO CHARGE YOUR DEVICES

The battery is designed to charge 5V USB-charged devices.

1. Plug the micro-USB cable into your battery’s charging port.
2. Connect the other end of the cable to your device to begin charging.
3. Disconnect your device when fully charged.

Warning: The charging and output ports must not be used at the same time.
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HOW TO TEST REMAINING POWER

Press the power button to check your battery’s remaining power, indicated by the lit number of LED lights.


○ ○ ○ ○ Zero capacity
● ○ ○ ○ 1%—25%
● ● ○ ○ 25%—50%
● ● ● ○ 50%—75%
● ● ● ● 100%


Tip: Your battery comes with two USB ports. The USB port (⚡⚡) has a 2-amp output and will maximize the charge speed. The USB port (⚡) has a 1-amp output and will take longer to charge.

INSTRUCTIONS PERTAINING TO RISK OF FIRE OR INJURY TO PERSONS

Warning: When using this product, basic precautions should always be followed:

1. Read all the instructions before using the battery.
2. To reduce the risk of injury, close supervision is necessary when the battery is used near children.
3. Do not put fingers or hands into the battery.
4. Do not strike, hit or insert any objects into the battery or any of its ports.
5. Do not expose the battery to water, including rain or snow.
6. Use of a power supply or charger not recommended by the battery manufacturer may result in a risk of fire or injury to persons.
7. Do not use the battery in excess of its output rating. Overload outputs above rating may result in a risk of fire or injury to persons.
8. Do not use the battery if it has been damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. If you see any bulging, swelling, leakage or other abnormality from the battery, stop using it immediately.
9. Do not incinerate the battery or expose it to extreme heat or cold.
10. Do not expose a battery to fire or excessive temperature. Exposure to fire or temperature above 100°C may cause explosion.
11. Do not attempt to repair the battery yourself. Incorrect reassembly may result in a risk of fire or injury to persons.If you have trouble removing your battery from your luggage or you have a damaged battery that you would like to return to us, contact us at help@awaytravel.com for assistance.

LEGAL AND REGULATORY COMPLIANCE

FCC, IC, CE and other applicable compliance information can be found here.

LIMITED THIRTY DAY WARRANTY

Your battery is under a limited warranty for thirty days. You can find all the details at awaytravel.com/warranty. To help make your battery last longer, head to our care recommendations. If the battery is out of warranty or not covered by the limited warranty, you may contact us to request a replacement battery for a fee. **Note: If you purchased your battery prior to October 5, 2024, your warranty can be found here.

Here are some battery troubleshooting tips:

1. Charge overnight and see if all one or four white lights glow or blink when the battery is plugged in. The lights should turn on when the small on/off button is pressed.
2. Try changing sockets or using a different micro-USB cord and/or wall plug.
3. If the battery is not in use for more than 10 seconds, the battery completely turns off to save power and to prevent overcharging. Try plugging and unplugging the USB cord and see if that helps.
   

If this doesn't work, the battery is covered by a thirty day warranty.